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Frequently asked questions

Does anything get sent without my approval?

No. Every post, message, quote and outreach email comes to you first. Nothing goes to a customer or onto social media until you approve it.

How do I approve drafts?

By text or email. You approve, edit or skip each draft — a quick nod from your phone.

How long does setup take?

After a one-hour kickoff call, setup takes 2 to 3 weeks. We set up and test your assistants on your own accounts and show you sample drafts.

Who is Nodhand for?

Owner-run service businesses with busy seasons and not enough office help — first and foremost plumbers, HVAC companies and electricians, plus party and event rentals, contractors and home improvement, snow plowing, and parking lot sweeping, plus similar local service companies.

How much does it cost?

Hybrid is $99/mo with no setup fee: a self-serve front-desk plan with 24/7 AI call answering, missed-call text-back and calendar booking for up to about 100 calls a month. Starter is $399/mo plus $500 one-time setup. Office Manager is $799/mo plus $750 setup. Full Office is $999/mo plus $1,000 setup.

Is there a contract?

There is a 3-month minimum, then month-to-month.

What happens in my off-season?

A seasonal pause is available: up to 3 off-season months at half the monthly fee.

Who owns the accounts and content?

You do. You own your accounts, data and content. Third-party software and AI usage are billed at cost to accounts in your name.

Is the bookkeeping tidy-up tax or accounting advice?

No. It categorizes transactions, matches receipts and flags anything odd. It supports your accountant and isn't tax or accounting advice.

Still have questions?

Call/Text 828-NOD-HAND (828) 663-4263 or email hello@nodhand.com.

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